“Patients and families who are language discordant with their clinical teams report lower
patient satisfaction, worse health status, and lower rates of having a regular healthcare
provider and obtaining preventive care services. When patients and parents with
a non-dominant language preference access care, they report difficulty communicating
and understanding medical information from providers, comprehending written medical
information, reading prescription bottles, and accessing interpretation services.
Individuals with non-dominant language preferences have also been shown to experience
more medical errors and adverse health events.”